Terms of service

1. Scope

These Terms and Conditions apply to all orders placed through our online store. Our online shop is intended exclusively for consumers.

A consumer is any natural person who enters into a legal transaction for purposes that are predominantly not associated with commercial or independent professional activities.
An entrepreneur is a natural or legal person, or a legally responsible partnership, who acts in the exercise of their commercial or professional activity when entering into a legal transaction.

2. Contracting Party, Conclusion of Contract, Order Corrections

The purchase contract is concluded with Slina - Paula Pavlović.

By listing products in our online store, we make a binding offer to conclude a purchase contract for those items. You can place products in your cart without obligation and correct your entries at any time before submitting your binding order, using the correction tools provided in the checkout process.

The contract is concluded when you click the order button, thereby accepting the offer for the items in your cart. A confirmation email will be sent to you immediately after your order has been placed.

3. Contract Language and Storage of Contract Text

Contracts can be concluded in the following language: English.

We store the contract text and will send you the order details and our Terms and Conditions in text form. For security reasons, the contract text is no longer accessible via the internet after the transaction is completed.

4. Delivery Conditions

We ship orders to the delivery address specified during the checkout process.

5. Payment

5.1 Prices

All prices shown at the time of the order are final prices and include applicable VAT.

5.2 Payment Methods

The available payment methods are those offered during checkout on our website. Additional payment options are not provided.

6. Warranty and Guarantees

6.1 Legal Warranty

Statutory warranty rights apply to all purchases.

6.2 Guarantees and Customer Support

If additional guarantees apply, their terms will be stated on the product page or within dedicated information sections in our store.

Customer support:
For inquiries, complaints, or issues, please contact us at: shopify@slina.store

7. Dispute Resolution

The European Commission provides an online dispute resolution (ODR) platform, available here: https://ec.europa.eu/consumers/odr

We are not obligated or willing to participate in dispute resolution proceedings before a consumer arbitration board.